Aruna Duran – Practice Manager at Blue Maya Physio
About Aruna Duran
Aruna Duran is the Practice Manager at Blue Maya Physio, overseeing the clinic’s business operations, financial systems, and IT security. With a Master’s degree in Computer Science from the University of Kent, she brings a unique blend of technical expertise and healthcare management skills, ensuring the smooth and efficient running of the clinic.
Her role is crucial in managing payroll, financial planning, and compliance with industry regulations, helping Blue Maya Physio maintain its reputation as a trusted physiotherapy clinic.
Professional Experience & Expertise
With a strong background in business administration and technology, Aruna plays a key role in:
- Financial and Payroll Management – Ensuring timely processing of payroll and clinic finances.
- Business Development & Strategy – Expanding clinic services and optimizing operational efficiency.
- IT & Data Security – Implementing robust IT systems for patient record security and clinic management.
- Human Resource Management – Recruiting, training, and supervising non-clinical staff to maintain high service standards.
- Healthcare Compliance – Liaising with private medical insurers and ensuring adherence to healthcare policies.
Her strategic planning helps the clinic enhance patient care services, making physiotherapy treatments more accessible, efficient, and seamless for clients.
How Aruna Improves Patient Experience
Beyond business operations, Aruna ensures that every patient receives a hassle-free experience at Blue Maya Physio by:
- Streamlining appointment scheduling and billing.
- Enhancing customer service through efficient staff training.
- Implementing secure digital patient records for better data management.
- Expanding physiotherapy services based on patient needs and feedback.
Her leadership contributes to an outstanding patient experience, making Blue Maya Physio a go-to physiotherapy clinic.