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This depends entirely on the information you give the physiotherapist and the progress you make. However it’s usually split into the subjective assessment and the objective assessment.

The subjective assessment
The majority of your first session will be a discussion to find out about you and your condition – the subjective assessment.

Typical questions you may be asked include the following:

  • How long have you had the condition – was it an injury or long-term strain?
  • Have you already seen a practitioner?
  • What makes it better or worse?
  • How does it affect your daily life?
  • What are your work and hobbies?

Your physiotherapist will also take your medical history to check if your current condition could link to an existing condition. Gathering all of this information is important because it ensures that the advice the physiotherapist gives you is safe, while helping to devise a hypothesis for the injury. It also helps to determine your goals and expectations for treatment.

The objective assessment
The next step is to physically assess your injury – this is known as the objective assessment. At this point you’ll be asked to perform a series of movements to demonstrate where you may have stiffness or discomfort. This assessment helps to confirm the injury hypothesis made in the subjective assessment.

The combination of these two assessments will help to rule out anything more serious, or give the physiotherapist grounds to refer you to an expert.

If there’s time at the end of this session, you may be given some treatment, or exercises to do at home. Your physiotherapist will explain what the aim of this treatment is, and what you should hope to achieve from it. If you have exercises to do, they’ll show you how to do them and give you an information sheet to guide you when you’re doing them at home.

Here are some top tips for successful physiotherapy treatment:

  1. Communicate: It’s important to inform your physiotherapist fully, and to listen to their advice.
  2. Be active in your treatment: Make sure you stick to the exercises and actions you’re given. It’s like ensuring you take your medication – if you don’t take it, you won’t get better.
  3. Listen to your body: If something starts to hurt too much, it’s your body telling you you’ve gone too far. Either ease off or stop the action.
  • You should wear comfortable clothing that you feel able to move around in easily, such as a loose top, tracksuit bottoms or shorts, and trainers. Physiotherapists need to visually assess you in terms of movement and posture, as well as move different areas of your body.

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Your first appointment will involve a full assessment so it’ll take between 45 minutes and an hour. Follow-up appointments are around 30-minutes long, depending on your treatment plan.

Your first session will involve a full assessment and in most cases you’ll received treatment and recommendations.

If you’re self-referring and paying for your own treatment, then you don’t need to see your GP first.

If you use private medical insurance you may need a GP’s referral, depending on your insurer’s requirements. You should always check with your insurance company before attending your first session.

Some treatment can be uncomfortable but at no stage should you be unable to tolerate the level of discomfort. Your physiotherapist will give you clear guidelines on what to expect during and after treatment and what is a normal reaction. If you have any concerns, speak to your physiotherapist immediately.

You are more than welcome to have someone chaperone you during your treatment. In some cases a chaperone is compulsory, such as for children or someone with special needs.

Most locations will have parking. If not available on site, the team at the location will be able to tell you where you can park close by.

Your next session will again begin with a discussion to find out:

  • how you’ve been since the last appointment;
  • if there’ve been any changes in the condition; and
  • how you’ve found your exercises, if you were given any.

Your physiotherapist will then conduct another objective assessment, checking for any changes since the last appointment. If you were given treatment at your first appointment, the physiotherapist will use this assessment to determine if this needs to be changed. If you were given exercises, for example, these may be progressed or changed depending on the results.

If you weren’t given any treatment or actions in the first session, you will be in this second session. You’ll be instructed what to do and given an information sheet to support you when you're at home.

Your physiotherapist will re-assess your condition during each session and you’ll decide together whether:

  • you need a follow-up appointment;
  • you’re safe to continue treatment yourself; or
  • you’re fully recovered.

The time in between sessions will reflect the condition itself. If you need a follow-up session, this usually won’t be the next week, in order to give you time to make improvements.

As you improve throughout treatment, you may be given additional exercises to do, or you may be able to stop them altogether.

Most follow-up appointments are 30 minutes and will depend on your treatment plan. If you have any concerns about timings, you’re welcome to discuss these with your physiotherapist.

  • Your physiotherapy treatment is tailored to your individual needs, so it’s not possible to advise in advance exactly how many sessions will be required. However, on average it takes people around 5 sessions to achieve their anticipated results. At your first appointment your physiotherapist will suggest the number of session you’ll need based on your assessment findings.

    You can be assured that you won’t be over or under-treated at Nuffield Health. We give all our physiotherapists regular audits and case reviews to ensure all our practitioners treat to the same high quality. We’ll never continue treating beyond the point that is necessary and we’ll teach you how to take steps to help prevent needing future treatment.

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Yes, you can stop your treatment at any time. However, we do recommend that you complete the planned treatment course as some effects are temporary and require repeated session to have a long-term impact.

If you feel the treatment isn’t achieving the results you anticipated, discuss this with your physiotherapist as they may be able to offer alternative treatment to achieve your desired results.

If you do stop treatment, you’re welcome to return to physiotherapy when it suits you. If this period is longer than 6 weeks, the physiotherapist will need to complete a full review of your initial assessment before recommencing treatment.

If the treatment isn’t helping you then raise these concerns with your physiotherapist who’ll discuss your progress with you throughout your treatment. It may take some time to make improvements if you’ve suffered from an injury for a long period of time.

Your physiotherapist will discuss your case with senior practitioners and explain their recommendations to you.

A cancellation fee will be charged if you don’t attend an appointment without notice, or cancel an appointment with less than one full working days’ notice (excluding weekends).

  • For all bookings, payment will be taken at the time of booking.

If you wish to use a health insurance product to fund your treatment and would like Blue Maya Physio Clinic to bill your insurer directly, please call our dedicated customer service team on If you wish to use a health insurance product to fund your treatment and would like Nuffield Health to bill your insurer directly, please call our dedicated customer service team on 01227 913867. Make sure you have your insurance details to hand.. Make sure you have your insurance details to hand.

A cancellation fee will be charged if you don’t attend an appointment without notice, or cancel an appointment with less than one full working days’ notice (excluding weekends).

  • For all bookings, payment will be taken at the time of booking.

If you wish to use a health insurance product to fund your treatment and would like Blue Maya Physio Clinic to bill your insurer directly, please call our dedicated customer service team on If you wish to use a health insurance product to fund your treatment and would like Nuffield Health to bill your insurer directly, please call our dedicated customer service team on 01227 913867. Make sure you have your insurance details to hand.. Make sure you have your insurance details to hand.

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